At SAXOPRINT, we have more than 500 dedicated print experts behind every print run. This means we give every aspect of your print job the personal treatment; from ensuring you’ve got the dimensions right to checking the colours are correctly positioned in the CMYK mode. It’s how we maintain our customers’ trust and keep your print at the highest quality.
Along with our attention to quality control, we’re also proud to provide a UK-based customer service team who are ready to answer all your calls. Because offering the support you need is important to us, and we know it’s important to you too.
Our customer service team takes over 3,500 minutes of calls every day and we make sure we answer your calls in around 25 seconds – that’s just 8 rings before you speak to one of our print professionals. Plus, to make sure we’re answering those calls in the most useful and informed way possible, we give our customer service team over 25 hours training and coaching a month.
Take a look at our infographic below for more information on the people behind your print job.